The Internet is an amazing tool. It has the power to change the way we live, and we're starting to see that potential today. It's important to Phoenix Africa Group Limited and Phoenix Africa CIC to help our customers and members retain their privacy when they take advantage of all the Internet has to offer.
We believe your business is no one else's. Your privacy is important to you and to us. So we'll protect the information you share with us. To protect your privacy, Phoenix Africa Group Limited and Phoenix Africa CIC follows different principles in accordance with worldwide practices for customer privacy and data protection.
We will never sell or give away your name, mail address, phone number, email address, or any other information to anyone.
We will use state-of-the-art security measures to protect your information from unauthorised users.
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site, download free software, enter a contest, order email newsletters, or join a limited-access premium site.
We use your personal information for four primary purposes:
To make the site easier for you to use by not having to enter information more than once.
To help you quickly find software, services, or information.
To help us create content most relevant to you.
To alert you to product upgrades, special offers, updated information, and other new services from Phoenix Africa Group Limited or Phoenix Africa CIC.
If you choose not to register or provide personal information, you can still use most of www.phoenixafrica.co.uk. However, you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, such as our electronic newsletters. If you do not want us to communicate with you about other offers regarding Phoenix Africa Group Limited or Phoenix Africa CIC products, programmes, events, or services by email, postal mail, or telephone, you may opt out at any time.
Phoenix Africa Group Limited or Phoenix Africa CIC occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time. There, you can:
Phoenix Africa Group Limited and Phoenix Africa CIC has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.
We guarantee your online transactions to be 100% safe and secure. Your personal information is encrypted using SSL before it is sent over the Internet.
Your personal information is never shared outside the company without your permission. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in the United Kingdom or any other country where Phoenix Africa Group Limited or Phoenix Africa CIC, its subsidiaries, affiliates, or agents are located.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.
Parents or guardians: we want to help you guard your children's privacy. We encourage you to talk to your children about safe and responsible use of their personal information while using the Internet.
The Phoenix Africa Group Limited and Phoenix Africa CIC site does not publish content that is targeted to children. However, if you are concerned about your children providing any personal information without your consent, please send an email to contact@phoenixafrica.co.uk with the subject line Parental Consent.
If for any reason you believe Phoenix Africa Group Limited or Phoenix Africa CIC has not adhered to these principles, please notify us by email at contact@phoenixafrica.co.uk. We will do our best to determine and correct the problem promptly. Please ensure the words Privacy Policy are in the subject line.
When you join us, you provide us with your contact information and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service, and announcements about new services that we offer.
When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the service(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we do not use this information again without your permission.
We occasionally hire other companies to provide limited services on our behalf. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Phoenix Africa Group Limited or Phoenix Africa CIC will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
If you have any questions about this privacy policy or how we handle your data, please get in touch.
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